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Sitescope monitor not comming up in Sitescope

Arun_Jose
Regular Collector

Sitescope monitor not comming up in Sitescope

Hi Experts,

 

On restarting the service of sitescope the Sitescope UI shows the message "The monitor engine is currently starting up..."  and stays in this state continuously.

 

Kindly suggest what might have been the cause. It is critical

 

Regards,

Arun.

5 REPLIES
Dmitry Shevchen
New Member

Re: Sitescope monitor not comming up in Sitescope

If you want to understand what's going wrong you should check SiteScope log files (error.log specifically) to see the error messages that may give you a clue.

mangement
Super Collector

Re: Sitescope monitor not comming up in Sitescope

Hi

 

take sitescope back up and delete .dyn and .bak files from groups folder also remove .ssf and .dcf files in the persistency folder and restart the sitescope services and check

 

before doing this take back up of sitescope folder

 

Krishna Rajapantula.

Arun_Jose
Regular Collector

Re: Sitescope monitor not comming up in Sitescope

Hi  Experts,

 

What does .dyn , .bak,  .ssh and .dcf stands for in sitescope also there importance.

Kindly suggest

 

Regards,

Arun

Highlighted
PeterVV
Super Collector

Re: Sitescope monitor not comming up in Sitescope

Do NOT use the suggested steps to delte .ssf and .dcf files in the persistency folder !!!!

if you do so, you will delete ALL the sitescope monitors...

kenneth.gonzale
New Member

Re: Sitescope monitor not comming up in Sitescope

Disregard post about deleting files. Is your SiS integrated to BAC/BSM?
Kenneth Gonzalez
HP Support

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