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SiteScope Handshake

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ObaiD9469
Occasional Contributor

SiteScope Handshake

hello experts,

is there any handshake protocol in Sitescope.because sitescope is generating alert after every 10 minutes.Even if the particular team is working on the ticket. so is there any api or method which can make sitescope know that the ticket is open and currently in progress...

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Dmitry Shevchenko
HPE Expert
Solution

Re: SiteScope Handshake

If you believe that SiteScope triggeres alerts more often than you want it to, then it's time to review and adjust the alert definitions in SiteScope. SiteScope has no clue what the alerts did (created some tickets?), and doesn't care about any tickets.

//Add this to "OnDomLoad" event