I have successfully integrated NNM to BSM, but I ran into an issue. I left out the optional step of changing the "CI Type Label Definition Format" to "interface_name|mac_address". Now when I try to change the label, it never changes the BSM view.
Does anyone have a solution?
The Optional Step I didn't do on the initial sync:
1 Optional. Update the RTSM for interfaces to set the interface display label to prefer interface name over MAC address:
a In the BSM user interface, open the CI Type Manager page (Admin > RTSM Administration > Modeling > CI Type Manager).
b In the CI Types pane, select Interface (Configuration Item > Infrastructure Element > Node Element > Interface).
c On the Default Label tab in the editing pane, under CI Type Attributes, select InterfaceName.
d Under CI Type Label Definition Format, set the format to: interface_name | mac_address
Changes in the CIT configuration take effect only for new CIs (of that CIT) created after the modification. If you want to change any attributes of existing CIs you need to do it manually, or with enrichment rules.