which OS you are using for HPBSM?can you give me the error snapshot during the installation ?
And before the fresh installation- 1. remove HPBSM folder 2. remove the temp files 3. remove the registry entry which is related to HPBSM( take the backup first) 4. try Microsoft cleanup utility to remove the BSM components.
Regards, Sumit Kumar
Mark as solution , if works for you. Regards, Sumit Kumar
"INFO: (C:\Users\ddd\AppData\Local\Temp\HPBsm\RunReservedPorts.bat) TOPAZ_HOME set to: D:\HPBSM"
error : Path not found
As I investigate the last line in the batch file is the one which actually loads the ports ont to registry which actually calls a batch file and that batch file is not found in the path specified that is D:\HPBSM.
The batch files are not opied to the specified path.
Could it really be the user access issue or something else ? Can you please help me know what could possibly be the exact issue ?