I would like to see a snapshot in BSM 9.23 if an error occurs and I have activated this option in the run time settings in VuGen. Sadly I still can not see the snapshots (this is a web transaction):
I am pretty sure I am making something wrong and maybe you can help.
Thanks and kind regards!
Go to Solution.
Make sure that your application is enabled to send "Snashot on error". in the BSM Admin -> EUM-> Monitor page
in BPM 9.23 we have a regression that it does not send SOE for each transaction (in case you have continue on error)
you will get it just for the first transaciton failure.
We are working to fix it, it will take few weeks.
Hi and thanks for your replies.
I am using BPM 9.22 and VuGen 11.00 (patch 4) or 11.50. I tried both.
"Continue or error" is already unchecked but I have an error handling in my scripts so I have an lr_continue_on_error(1); at the beginning.
In test result in vugen I can see the snapshot.
I am pretty new with BSM 9.23 where exactly shoud I activate it in BSM Admin -> EUM-> Monitor page ?
You can keep the continue on error, I'm just saying that you will not get mroe than one snapshot on Error (Using BPM9.23)
Ignore my stament about to enable Snap shot on Error (it is for page component breakdown):
Go to Admin -> End USer Management -> Monitors
Select the application
Select in the right pane "Default Settings"
Go to "deafult transaciton breakdown"
Check the page component breakdown.
I suppose it is already enabled, these are the default settings I have for all applications after the Upgrade from BAC 8.07:
I use continue on error only to receive an error message if the Scripts end on error before the transactions start (to avoid "no data") . For example:
1) click on link1
2) start transaction
3) click on link2
4) end transaction
2) if link1 does not work -> start transaction -> error message (error on link1) -> End transaction else go to link2
3) start transaction
4) click on link2
5) end transaction
Could this affect the snapshots?
I do not think so but I am not sure so I ask anyway: is there something to set in the BPMs?
I also wonder why I cannot see for all transactions the response time breakdown, sometimes it is simply empty, maybe this 2 issues are connected:
thanks again and kind regards
Sorry for the double post but I have made some test and now I know a little more.
I was able to get a Snapshot from a brand new test script even with continue on error and the above example of error handling.
What I find is that some scripts for some reason seem to get this function corrupted, the step navigator hangs on loading the image and after the replay is unable to load the snapshot.
Maybe it depends on Vugen because they were recorden with version 11.00 and I use to work at the moment on version 11.5x. Honestly I don't know exactly the reason.
1. Just failure within a transaction reported as snapshot.
2. IF you can view the snapshot in means that the source code is not accessible, try to download the code (Zip format) and open it, you have all the info there as well.
3. Consider to use TruClient since on failure it sends an image. Which is better approach in general. In Http/web it save the last source code returned from the web server while error occurred.
Thanks for your comments. Finally I got it today.