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BSM 9.22 Exporting Reports to PDF issue

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Demitree
Valued Contributor.

BSM 9.22 Exporting Reports to PDF issue

Hi All,

 

We just recently upgraded to version 9.22 and we are struggling to get the PDF report to look right.  It seems like the PDF export removes all formatting.  I am attempting to create the report from Application -> End User Management -> Status Reports -> Application Summary.

 

All help is appreciated,

 

Demitree

3 REPLIES
noamhasin
Honored Contributor.

Re: BSM 9.22 Exporting Reports to PDF issue

We recently released a new BSM version 9.23 - http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/Blog-post-about-BSM-9-23-What-s-New/m-p/6312875#M54768

 

This version contains a major improvement to our PDF formats. We adopt a new PDF utility export utility. please consider to upgrade to BSM 9.23 as soon as possible to get latest fixes for PDF reports.

 

Regards,
Noam

Demitree
Valued Contributor.

Re: BSM 9.22 Exporting Reports to PDF issue

Thanks for the advice Noamhasin.  I will give that a try.

 

Demitree

Ashok_I
Honored Contributor.

Re: BSM 9.22 Exporting Reports to PDF issue

He Demitree,

There is a known problem with BSM 9.23.

SLA Recalculation will not work!

http://h30499.www3.hp.com/t5/Application-Perf-Mgmt-BAC-BSM/BSM-Support-Tip-SLA-recalculation-issues-after-upgrade-to-BSM-9/m-p/6326777#M54925

Do consider this fact before upgrading to BSM 9.23!

Regards,
Ashok