ERROR : There was a failure with this installation action for HP Business Process Monitor 9.23. Installing LGSA... has returned a non-zero error code. HP Business Process Monitor will not be installed.
I've noticed a few threads in the past - was there any quick fix for this issue?
'There was a failure with this installation action for HP Business Process Monitor 9.23. Installing LGSA... has returned a non-zero code. HP Business Process Monitor will not be installed."
I have made sure of all the notes and limitations specified below and make sure to download the correct x64 installer and ran it as administrator but it keeps failing with the same error. The server even got restarted without any changes to the installation error. I have included my installation log file.
Notes and Limitations
Do not install BPM on the same machine as HP Virtual User Generator (VuGen).
BPM cannot run on the same machine as BSM due to a port conflict.
BPM should not be installed on a network drive.
If you are unable to install BPM from a remote location, copy the installation file to the local machine and install from there (this greatly reduces the download time and enables you to control when BPM is down during installation).
You cannot install BPM to an installation path that contains special characters (for example, # () %) or spaces.
BPM does not support installation via terminal service. Installation must be performed at the destination machine.
HP Business Process Monitor Installation log file.zip
Yeah that solved the problem(it took 2 install tries since it stopped somewhere between LR 11.50 and 11.5x) but it is reporting fine. However: When trying to open http://localhost:2696/ Java Plug-in 1.6.0_23 .... java.lang.UnsupportedClassVersionError: com/hp/bsm/bpm/admin/client/applet/BpmAdminApplet : Unsupported major.minor version 51.0 ... I have Java 1.7.0_51 on the server.