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Access denied in Logfile monitor

Sreeja_Sree
Respected Contributor.

Access denied in Logfile monitor

Hello all,

 

I am trying to monitor a  log file on a shared path. I have personally verified that access is iven for Sitescope user. 

 

Say for ex: Sitescope user is : Sis_usr

and Path is \\abc\x\y\z\abc.log

 

I can view only until \\abc\x\y

When I try giving full path it says directory/ file not found. 

 

Any idea how I can debug this?  SiS_usr has access to the share.

 

Appreciate your help

 

Thanks,

Sreeja

 

 

 

3 REPLIES
Son_Dang_APM
Outstanding Contributor.

Re: Access denied in Logfile monitor

Hello,

 

Please have a look at this KB to troubleshoot the issues with Log File Monitor:

 

http://support.openview.hp.com/selfsolve/document/KM189296

 

Let me know if it's help.

“If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Rajesh_K
Super Contributor.

Re: Access denied in Logfile monitor

Hi Sreeja,

 

Logon to some server with SiteScope credentials, and try to map the drive and try to accessing abc.log. And verify permissions of z\abc.log.

 

Regards,

 

---Rajesh
Highlighted
Sreeja_Sree
Respected Contributor.

Re: Access denied in Logfile monitor

Issue resolved. Had to restart the server. AD was not synched.