Agile Manager: Product Q&A
cancel

User lost initial email from AGM - can they still log in

DebKelchner
Respected Contributor.

User lost initial email from AGM - can they still log in

We seem to have a recurring theme of people losing the email form AGM when the administrator creates their user.   It contains a link to activate the user.  Is there a way to re-trigger the email?

1 REPLY
Highlighted
Omer_Benedict
Super Contributor.

Re: User lost initial email from AGM - can they still log in

Deb, in the SaaS Portal login screen there is a link labeled "Forgot your password?". Clicking this link will result in a page where you can type an email address to which the user activation mail will be resent. It can be used in any case that a user forgot the password, did not get the activation mail or has an activation mail that got expired.